Event Management

• Connecticut Old State House

Marketing and Communications

• New Product Launch
• Retention Program

Project Management

• Adoption of Optical Storage System
• Automated Claims Work Flow
• Automated Forms Inventory System
• Information Technology Governance (Project/Program/Portfolio Management)
• Large Case Implementation / Payroll Data Automation
• RFP & Implementation / Business Transition Team
• Work Flow and Imaging Integration Project

Organizational Development

• Administrative Manual
• Adoption of Optical Storage System
• Automated Claims Work Flow
• Automated Forms Inventory System
• Change Management Training
• Coaching for Success
• Commercial Loan Servicing
• Decision Making Tools, Six Thinking Hats (Dr. Edward DeBono)
• HR Transition Services
• Organizational Integration
• Organizational Structure and Operational Efficiencies
• Restructuring a Customer Service Area
• Restructuring Multiple Phone-based Sales Operations
• Strategic Facilitation
• Strategic Business Process Improvement
• Team Building
• Work Flow and Imaging Integration Project

Professional Development

• Change Management Training
• Coaching for Success
• Customer Service Training
• Decision Making Tools, Six Thinking Hats (Dr. Edward DeBono)
• Executive Coaching
• Expanding Business Knowledge of IT Professionals
• Legislative Training
• Managerial Guidance and Counseling
• Sales Force Training Program
• Strategic Facilitation
• Team Building
• Technical Training for OBRA Plans

Business Strategy

• Product Strategy & Execution
• Strategic Planning
• Wholesaling Business Development
• Global Business Development

Professional and Administrative Services

• Large Case Implementation / Payroll Data Automation
• Marketing Presentations
• RFP & Implementation / Business Transition Team